Question 1

How long will it take for my order?

Accepted Answer

The average turnaround time for orders is 4 to 6 weeks once confirmed. Please ensure your order has been placed and confirmed in consideration of the turnaround and shipping time. Being mindful of this will help avoid the rush fee.

Question 2

How much will it cost to ship my order?

Accepted Answer

Cost of shipping is determined by client location. Client will be able to obtain pricing information prior to final price of the item. There is a RUSH FEE of $30 for the first item and then $10 additional for every other item.

Question 3

How do I take my measurements?

Accepted Answer

If you are unable obtain your measurements, your local dry cleaners or alterations shops should be able to take them for you. For local clients (those who are in the Hampton Roads Area), measurement and alterations can be done by me in person.

Question 4

Do I travel to my clients?

Accepted Answer

If client is unable to come to me a traveling fee will be applied of $25 for local clients within Hampton Roads area.

Question 5

How do I get my garments altered?

Accepted Answer

All alterations must be local. The price of alteration must be paid and full within the initial meeting for the alteration. There is a rush fee applied for alterations that are under a week. The fee depends on how many items as well.

J. DEVON

a lifestyle brand